Laura Clark, Director of Operations

Director of Operations

Laura manages Dig Inclusion’s client and partner relationships. She has seven years’ experience working with organisations to ensure their digital content is inclusive, identifying cost effective ways for businesses to improve their customer experience and put digital strategies in place to ensure accessibility, usability and inclusion across multiple platforms.

Laura manages Dig Inclusion’s client and partner relationships. She has seven years’ experience working with organisations to ensure their digital content is inclusive, identifying cost effective ways for businesses to improve their customer experience and put digital strategies in place to ensure accessibility, usability and inclusion across multiple platforms. Key areas of interest:
  • Quality management
  • Continual improvement
  • Social/Corporate responsibility

Disability vocabulary

Working within the disability sector the language around people with disabilities becomes second nature. Every now and then we get an enquiry in, or look at the search terms people use to find us and are surprised by the terms peo…

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Posts by Laura

Setting up captions for videos for social media: YouTube and Facebook

Working for Dig Inclusion, part of my role has involved adding captions and transcripts to videos and showing org…

European directive on accessibility regulations - next steps

The European directive on web accessibility for all UK public sector websites became law on 23rd September 2018, This co…

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