Charity & Public Sector

The public sector was one of the first to embrace web accessibility, but funding has and always will be an issue yet with EU Regulations being introduced in 2018 stating all public body digital content must be accessible our focus is in creating an accessibility culture, with champions and internal training, providing public bodies with the tools and skills needed to meet the accessibility regulations.

Due to grants and public funding accessibility trends go hand in hand for both charities and public sector.

The 2010 Equality act, and desire to ensure content reaches as many people as possible has meant that many larger charities and public bodies have taken great steps towards digital inclusion through accessibility. We expect to see this sector grow with the new EU regulations brought in September 2018 meaning all public bodies need to make steps to ensure their digital content from websites to apps are WCAG AA Conformant.

The Government Digital Service team provide excellent support and resources, although public body organisations further away from central Government like local authorities often do not have the internal knowledge or resource to ensure content is accessible. We have a variety of services designed to help and support, looking at the current situation and what can be done to improve accessibility. We’ve worked with The Pensions Regulator on their PDF’s as well as multiple local authorities through training and auditing – we’ve published a guide price to give you an idea of associated costs for a WCAG 2.1 audit

RNIB were one of Dig Inclusion’s first customers and we will forever be grateful for their partnership and support. They recognise that as well as their external website, their internal systems used by staff need to be accessible. We’ve worked with them for over 5 years testing third party systems they have brought in as well as working as a subcontractor for their commercial section.

We have also completed work supporting charities such as Alzheimer’s Society and Cancer Research as they begin their journey into accessibility, supporting their web teams with training to build and test their websites with accessibility in mind.

HM Land Registry RNIB logo Alzheimer's Society logo Office for National Statistics

The Pensions Regulator PDF fixing

We have been working with the Communications team at The Pensions Regulator to fix accessibility issues on their PDF document archive.

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Alzheimer’s Society training and support

Alzheimer’s Society is a charity very close to our hearts. We have donated time to the charity to mentor their internal web team, helping to improve the accessibility of their website and their PDF documents.

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The feedback from the workshop was extremely positive. All of the coaches felt that they had a much clearer understanding of access to computers. I am very grateful for Dig Inclusion’s involvement and we are looking forward to working with them in the future.

Fran Knight, Employer Advisor, Department for Work and Pensions

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