User testing

Knowing your digital content meets accessibility guidelines is important, but just as important isĀ  knowing that the experience of a disabled person using your product is a good one.

Comprehensive testing

We have a panel of disabled users who can follow key user journeys and record and highlight any potential user experience issues they find. We’ll record the sessions, summarise the issues and provide solutions to enhance the user journey making it as simple as possible for your customers to work with you.

The service includes:

  • Writing recruitment brief and kick off recruitment, write discussion guide
  • User research preparation
  • Recruitment
    User research session: We would be recruiting to test with the following audiences;
    1. Someone who is blind and using a screen reader
    2. Someone who is partially sighted and uses magnification tools
    3. Someone who is mobility impaired and can’t use a mouse
    4. Someone who has a cognitive impairment such as Aspergers or dyslexia
  • Expert analysis (review of notes and video material)
  • User testing report
  • Video highlights

Basic testing

Using our panel of testers we can review user journeys and provide the feedback to you.

  • User research preparation and set up
  • User research session: We would typically test with the following audiences;
    1. Someone who is blind and using a screen reader
    2. Someone who is mobility impaired and can’t use a mouse
    3. Someone who is dyslexic
  • Expert analysis (review of notes and video material)
  • User testing report

Meet a few of our fantastic user testers

All with a desire to help make the web a more accessible and inclusive service.

All based in the UK, we use testers with a variety of technical skills, interests and disabilities each willing to use the uniqueness to offer a perspective on the user journey that only they can.

Meet Gemma

Gemma, one member of our disabled user testing panel

I’m Gemma – I work full time, married and have two fantastic step children. I have suffered with hearing since I was a child, with 2 operations and my hearing getting worse until 2018 when I had a bone anchored hearing aid fitted.

Gemma uses technology daily for both work and pleasure and is a competent IT user.

Meet Mandy

Mandy, a member of our user testing panel

My name is Mandy and I was born without any arms and lost my eyesight in the 90s. I live with my partner and my youngest daughter. I have 2 older children who have families of their own.

Mandy is a competent daily user of technology for her voluntary work as well as research, shopping and online banking, controlling her computer with her voice using Dragon professional and a special piece of software called J-say, which links Dragon and her screen reader Jaws. Mandy also uses an iPad with the pre-installed software VoiceOver

Meet Nathan

Nathan team photo

My Name is Nathan – I am a single student studying my final year in Applied Computing. I had a car accident when I was a child, leaving me paralysed from the neck down and unable to participate in any normal day to day activities until the aid of inclusive technology.

Nathan uses technology daily for work, pleasure and manage finances and is a competent IT user.

Meet you?

We are always looking for new user testers, we need people with a variety of disabilities, interests and those who are both learners and competent IT users.

Sometimes we’ll need users at our customers locations, other times testing can be done remotely at your own home. Having the right selection of people, who are reliable and who can give their honest opinion is the most important thing to us.

Get in touch if you think you would like to join our team.

 

Get in touch

Do you have a project we can help you with or have a question to run past us?

or call 01507 363356

Premier League consultancy & training

We were contacted by Premier League after they saw our video for Global Accessibility Awareness Day in 2015. Since then we have worked with them and their partners on creating a new website for the new season.

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